You just ordered a BewellConnect product online and you haven’t received the email confirming your order.
Check the accuracy of the email address you used to create your BewellConnect account.
If this address is correct, you should check your email’s spam folder as this type of automatically sent email can sometimes be mistakenly redirected to your email’s spam or junk folder.
If you cannot find this email, you should contact our customer service, either by phone – freephone number 08 00 68 01 80 (free call only available from France) – or even send us a message using the contact form by selecting ‘Commercial Products Department’ from the drop-down menu.
You can also check your BewellConnect customer account to check whether or not your order is there.