BewellConnect app: express troubleshooting

Your BewellConnect app doesn’t work anymore...

Express troubleshooting, step by step.

First of all, check the compatibility of your smartphone (or tablet) with our BewellConnect app.

Then...

1. Make sure you sync your data, if you can, one last time on the Cloud.
   
   
2. Delete the BewellConnect app from your smartphone.
   
   
3. Reinstall the app, respecting the download and installation times.
   
   
4. Re-open the app, and then connect.

If the problem persists, try this quick procedure

1. Disconnect the device from your smartphone: turn off your WiFi and Bluetooth.
   
   
2. Try to restart the product using the appropriate button.
   
   
3. Reboot and reconnect your BewellConnect device by carefully following the steps suggested in the instructions supplied with the product.