Make sure the strap is correctly positioned on your wrist. Then check your Bluetooth connection and make sure you're connected to the app.
Articles in this section
- I bought a BW-MyCoach electronic coach and I lost the cable to recharge it, where can I order it?
- I want to buy BW-MyCoach, where can I order it?
- BW-MyCoach Life / Pulse user manuals
- How do I install the BW-MyCoach Life/Pulse app?
- BW-MyCoach: What other features does BW-MyCoach Life/Pulse have?
- How do I update my BW-MyCoach activity tracker’s time and date?
- How do I connect the BW-MyCoach activity tracker to the app?
- How do I recharge BW-MyCoach Life/Pulse’s battery?
- How long does the BW-MyCoach Life/Pulse battery last?
- BW-MyCoach is not transmitting data to my smartphone, the number is not correct.